SilverGrid

From agents to digital colleagues

SilverGrid gives every employee a bound, persistent IBA that cooperates with other IBAs via a governed protocol and co-builds your organizational knowledge graph. Not a copilot. Not a multi-agent demo. An AI organization that compounds value with every new seat.

MVP live
Patent filed (pending)
Privacy-first by design

What an Identity-Bound Agent Is (and isn't)

A bound, persistent, governed digital representative of a specific person that cooperates with other IBAs and writes to an organizational knowledge graph.

Bound identity & accountability
One IBA ↔ one human; scoped authority, audit trail, fast revocation (DAT).
Persistent personal memory
Encrypted memory that grows over time (not a session context).
Governed autonomy
Actions flow through policy, delegation, and consensus (CLB, MPC).
Cooperation + company memory
IBAs negotiate/hand off via protocol and update a shared org graph.

Acid test:

Can it act without a human identity, durable memory, revocable authority, and contributions to a shared graph? Then it's an agent, not a SilverGrid IBA.

The Cooperation Layer

How work actually moves

Delegate & revoke (DAT)
Trust-based authority with automatic revocation and ledgered approvals.
Balance load (CLB)
Real-time handoffs to the best-placed IBA (availability, context, SLA).
Decide fairly (MPC)
Multi-party consensus that respects minority preferences and policy.
Selective sharing
IBAs share only what's needed; sensitive details stay in encrypted personal memory.

90-second example:

A renewal risk surfaces → Account IBA pings CS IBA → CLB allocates a follow-up → Sales IBA negotiates priorities via MPC → coordinated emails are drafted and logged → outcomes and playbook updates land in the org knowledge graph → next renewal is faster.

The Organizational Knowledge Graph

Your compounding asset

Gets smarter with every seat
Each IBA enriches the graph; everyone benefits.
Fewer resets, faster cycles
Context persists across tools and teams—no more "start over."
Auditable by design
Who knew what, who decided what, and why—visible in one place.
Privacy-first
Personal memories stay encrypted; only selective, governed insights reach the graph.

What you feel in week 1–4:

Cycle times ↓
First response/resolve ↓
Handoff success ↑
Fewer meetings
Clearer decisions
Interactive Tech Demo

See the full coordination flow

Watch three AI IBAs detect a customer renewal risk, analyze the situation, coordinate through governed protocols, and execute a plan—with human approval at critical moments.

Laura Chen

Head of Success

Active

Sam Lee

CS Manager

Active

Jordan Park

Account Executive

Active

3 IBAs coordinating via governed protocols

Frequently Asked Questions

Is this just a multi-agent system?
No. Multi-agent frameworks coordinate tools. SilverGrid coordinates people's bound representatives with revocable authority (DAT), persistent personal memory, and a shared organizational graph that improves the next decision. That's why performance compounds instead of resetting per session.
Do IBAs replace employees?
No. Think digital colleagues: they automate coordination, documentation, and follow-through so humans focus on judgment, relationships, and creativity.
How do you handle privacy?
Personal memories are encrypted per IBA; IBAs share only selective, governed context into the org graph. Fine-grained scopes, approval workflows, and a full audit trail are built in.
How fast to value?
Paid pilots start with 1–2 workflows (e.g., renewals, escalations). Targets include time-to-first-touch ↓, resolution time ↓, handoff success ↑. Expansion follows demonstrated ROI.
View more use cases →

Ready to see it in action?

Experience how bound, persistent IBAs coordinate through governed protocols to compound organizational value